Customer Reviews
2 People
13 days
Naples → Naples
Active Bunk
Thank you Antonio for the excellent welcome and service on arrival and return. The van was clean and well prepared and we received all the useful advice. This allowed us to have a very good stay. Experience to be repeated. See you soon.
Merci Antonio pour l'excellent accueil et service à l'arrivée comme au retour. Le van était propre et bien préparé et nous avons reçu tous les conseils utiles. Cela nous a permis un très bon séjour . Expérience à renouveler. A bientôt.
Thank you Antonio for the excellent welcome and service on arrival and return. The van was clean and well prepared and we received all the useful advice. This allowed us to have a very good stay. Experience to be repeated. See you soon.
1 People
6 days
Milan → Milan
Active Pop-Top
All very well, great experience.
Todo muy bien, gran experiencia.
All very well, great experience.
5 People
16 days
Naples → Naples
Comfort
Antonio values 5 stars more than anything else. He has been the most helpfull throughout my holiday from start to finish.
Antonio alone is worth 5 stars more than anything else. He was helpful from start to finish throughout my holiday.
Thank you so much
I can't wait to rent the camper again All.o...
Antonio values 5 stars more tgen everything else. He has been the most helpfull throughout my holiday from start to end.
Antonio da solo vale 5 stelle più di ogni altra cosa. È stato d'aiuto dall'inizio alla fine per tutta la mia vacanza.
Grazie mille
Non vedo l'ora di fittare il camper di nuovo ...
Antonio values 5 stars more than anything else. He has been the most helpfull throughout my holiday from start to finish.
Antonio alone is worth 5 stars more than anything else. He was helpful from start to finish throughout my holiday.
Thank you so much
I can't wait to rent the camper again All.o...
3 People
8 days
Rome → Rome
Comfort
Snow chains are required by law and should be part of your vehicle's kit.
Le catene da neve sono obbligatorie per legge e dovrebbero far parte del kit del veicolo
Snow chains are required by law and should be part of your vehicle's kit.
2 People
8 days
Catania → Catania
California
great service, nice communication! thank you very much, great experience!! Everything was perfect!
great service, nice communication! thank you very much, great experience!! Everything was perfect!
2 People
11 days
Rome → Rome
Active Bunk
Everything as expected, I only recommend a deeper cleaning of the interior of the vehicle and a good air freshener to have that feeling of new and fresh that makes the difference. I assure you that it has a positive impact on the customer. The vehicle was perfect except for the lack of winter equipm...
Tutto secondo le aspettative, vi consiglio solo una pulizia più profonda dell’interno del veicolo ed un buon deodorante per ambienti per avere quella sensazione di nuovo e fresco che fa la differenza.
Vi assicuro che impatta positivamente sul cliente. Il veicolo era perfetto tranne la mancanza di do...
Everything as expected, I only recommend a deeper cleaning of the interior of the vehicle and a good air freshener to have that feeling of new and fresh that makes the difference. I assure you that it has a positive impact on the customer. The vehicle was perfect except for the lack of winter equipm...
2 People
3 days
Milan → Venice
Active Pop-Top
At the reception in Milan, the guy who attended (Stefano) was not at all professional, being even rude to us. While he was attending to some clients on the phone who were already on their way, he made faces of disgust and desperation at having to help them. Everything else was great. The other perso...
En la recepción de Milán el chico que atendía (Stefano) no fue nada profesional, siendo incluso desagradable con nosotros. Mientras atendía a algún cliente por teléfono que estaba ya de viaje, ponía caras de asco y desesperación por tener que ayudarlos. Todo lo demás fue genial. La otra persona que ...
At the reception in Milan, the guy who attended (Stefano) was not at all professional, being even rude to us. While he was attending to some clients on the phone who were already on their way, he made faces of disgust and desperation at having to help them. Everything else was great. The other perso...
1 People
4 days
Venice → Venice
Active Bunk
The whole process was grate, the lady and the guy who handel the check in/out were both friendly and welcoming Again, it was a great experience, I would definitely do it again and I would also recommend it for my friends
The whole process was grate, the lady and the guy who handel the check in/out were both friendly and welcoming Again, it was a great experience, I would definitely do it again and I would also recommend it for my friends
2 People
6 days
Milan → Milan
California
I have rented a van from Indie several times and I confirm my appreciation of this opportunity and of this company that, from my personal experiences, has repeatedly gone out of its way to meet my needs.
Thank you Indie! ❤️ The assistance team did everything to give me the opportunity to pick up the...
Ho più volte noleggiato un van presso Indie e confermo il mio gradimento di questa opportunità e di questa azienda che, per mie esperienze personali, più volte si è fatta in 4 per venire incontro alle mie necessità.
Grazie Indie! ❤️ Il team di assistenza ha fatto di tutto per darmi la possibilità di...
I have rented a van from Indie several times and I confirm my appreciation of this opportunity and of this company that, from my personal experiences, has repeatedly gone out of its way to meet my needs.
Thank you Indie! ❤️ The assistance team did everything to give me the opportunity to pick up the...
4 People
8 days
Venice → Venice
California Grand
The campers are required to be returned cleaned inside by the clients. However, I suggest adding a layer of cleaning by your company inbetween clients because it was not very clean inside. The mattresses were very dirty and full of stains, we even found a deodorant cap from previous clients under it...
The campers are required to be returned cleaned inside by the clients. However, I suggest adding a layer of cleaning by your company inbetween clients because it was not very clean inside. The mattresses were very dirty and full of stains, we even found a deodorant cap from previous clients under it...
2 People
10 days
Catania → Catania
California
Very kind and helpful staff, they patiently answered all the questions about the van we rented, and provided us with all the necessary information.
We were late for the pick-up due to a bus delay. It would have been easier to have a local contact rather than a call center, to be able to warn in adv...
Staff gentilissimo e disponibile, hanno risposto con pazienza a tutte le domande sul van che abbiamo noleggiato, e fornendoci tutte le informazioni necessarie.
Eravamo in ritardo sul ritiro a causa di un ritardo del bus. Sarebbe stato più semplice avere un contatto locale anziché un call centre, pe...
Very kind and helpful staff, they patiently answered all the questions about the van we rented, and provided us with all the necessary information.
We were late for the pick-up due to a bus delay. It would have been easier to have a local contact rather than a call center, to be able to warn in adv...
2 People
6 days
Milan → Milan
Active Bunk
2 hours before departure I received an email from you that you would change my van, to a smaller one and without a bathroom and shower. Something that we did not yet know whether to accept due to the travel arrangements we had set. When we arrived at the collection point, in addition to many people ...
A 2 ore prima della partenza mi è arrivata una vostra mail che mi avreste cambiato il furgone, in uno più piccolo e senza bagno e doccia. Cosa che non sapevamo ancora se accettare per le modalità di viaggio che avevamo impostato. Arrivati alla sede del ritiro, oltre a moltissime persone c'era molt...
2 hours before departure I received an email from you that you would change my van, to a smaller one and without a bathroom and shower. Something that we did not yet know whether to accept due to the travel arrangements we had set. When we arrived at the collection point, in addition to many people ...
2 People
11 days
Milan → Milan
California Grand
We were new to Italy and it was our first trip by camper van
I’d propose during / before check in to share with customers clear guidance on where to find fresh water, what are the rules regarding sleeping at parking place, how they can get rid of grey water, general driving rules in country, how to...
We were new to Italy and it was our first trip by camper van
I’d propose during / before check in to share with customers clear guidance on where to find fresh water, what are the rules regarding sleeping at parking place, how they can get rid of grey water, general driving rules in country, how to...
3 People
4 days
Milan → Milan
Active Bunk
First experience with a rental camper, after having had a personal camper for years. The vehicle was delivered clean and in perfect condition, everything worked very well. The staff was courteous, we will definitely use this service again and tell friends about it. The only thing that wasn't perfect...
Prima esperienza con camper a noleggio, dopo aver avuto per anni un camper personale. Il mezzo è stato consegnato pulito e in perfette condizioni, tutto ha funzionato molto bene. Il personale è stato cortese , sicuramente useremo ancora questo servizio e ne parleremo ad amici. Unica cosa non perfett...
First experience with a rental camper, after having had a personal camper for years. The vehicle was delivered clean and in perfect condition, everything worked very well. The staff was courteous, we will definitely use this service again and tell friends about it. The only thing that wasn't perfect...
2 People
4 days
Naples → Naples
California Grand
Excellent service! Keep it up Excellent service! Keep it up
Servizio eccellente! Continuate così Servizio eccellente! Continuate così
Excellent service! Keep it up Excellent service! Keep it up
2 People
6 days
Milan → Milan
Active Bunk
We quite liked the idea of doing a remote check-in. Would advise more is spent on that. Wished that the van already came with a full leisure battery and water tank.
We quite liked the idea of doing a remote check-in. Would advise more is spent on that. Wished that the van already came with a full leisure battery and water tank.
4 People
3 days
Milan → Milan
Comfort
Check-in was slightly messy and time consuming, vehicle booked initially was changed to Atlas 5 but was changed again to Nomad as the Atlas 5 came back with a problem. Indie Team Member Stefano was professional and did damage control and advised us to take the Nomad as everything was working so as t...
Check-in was slightly messy and time consuming, vehicle booked initially was changed to Atlas 5 but was changed again to Nomad as the Atlas 5 came back with a problem. Indie Team Member Stefano was professional and did damage control and advised us to take the Nomad as everything was working so as t...
2 People
4 days
Venice → Venice
California Grand
The staff at the Venice pick-up point were super helpful, professional and kind. We had no problems.
Personale del punto di ritiro di venezia super disponibile e professionale e gentile. Non abbiamo riscontrato problemi
The staff at the Venice pick-up point were super helpful, professional and kind. We had no problems.
2 People
3 days
Venice → Venice
Active Pop-Top
The guys at the Venice depot are extremely helpful. The camper was in excellent condition, like new. The operation of the security deposit needs to be improved, it is not a problem due to Indie Campers, but to the banks that often do not allow the transfer of money. In any case, it would be useful t...
I ragazzi del deposito di Venezia sono estremamente disponibili. Il camper era in ottime condizioni, come nuovo. Da migliorare il funzionamento del deposito cauzionale, non è un problema dovuto a Indie Campers, ma delle banche che spesso non permettono la transizione del denaro. Ad ogni modo sarebbe...
The guys at the Venice depot are extremely helpful. The camper was in excellent condition, like new. The operation of the security deposit needs to be improved, it is not a problem due to Indie Campers, but to the banks that often do not allow the transfer of money. In any case, it would be useful t...
3 People
5 days
Venice → Venice
Active Bunk
I really appreciated the availability of the Venice Depot operators to resolve the problems we encountered. Customer service was unreachable by phone when we needed it.
Ho apprezzato molto la disponibilità degli operatori del Venice Depot per risolvere i problemi che avevamo riscontrato. Il servizio clienti è stato irraggiungibile telefonicamente quando ci serviva.
I really appreciated the availability of the Venice Depot operators to resolve the problems we encountered. Customer service was unreachable by phone when we needed it.
4 People
2 days
Venice → Venice
Active Pop-Top
I would recommend:
- install on campers with supplied cylinders to equip them with a pressure gauge, to check the capacity.
- check the initial checklists (in my case the nomad was without an electric cable and a hose for loading water) loading them perhaps in a separate box like the provisions).
- ...
Consiglierei:
- installare sui camper con bombole in dotazione di equipaggiarle con un manometro, per verificare la capienza.
- controllare le check list iniziali( nel mio caso il nomad era sprovvisto di cavo elettrico e tubo per carico acqua) caricandole magari in una scatola a parte come il vettov...
I would recommend:
- install on campers with supplied cylinders to equip them with a pressure gauge, to check the capacity.
- check the initial checklists (in my case the nomad was without an electric cable and a hose for loading water) loading them perhaps in a separate box like the provisions).
- ...
2 People
7 days
Milan → Milan
Active Pop-Top
Available, fast delivery. Great check out, they were fast.
Disponibili, veloci alla consegna Ottimo check out, sono stati veloci.
Available, fast delivery. Great check out, they were fast.
2 People
7 days
Florence → Florence
Active Bunk
Improve the aesthetics of the vehicle pick-up point a little. Provide better directions for accessing assistance if needed.
Migliorare un poco esteticamente il punto di ritiro del mezzo. Fornire indicazioni migliori per usufruire dell' assistenza qualora se ne abbia necessità.
Improve the aesthetics of the vehicle pick-up point a little. Provide better directions for accessing assistance if needed.
