Customer Reviews
7 days
Edinburgh → Edinburgh
Nomad
If I do the experience again, I will take a smaller van without a shower. Some features did not work (I have already sent photos and comments) but did not hinder the stay in any way.
However, it is not fair to write “no damage” on the rental contract when the van has interior and exterior defects.
The person who took care of the check out was very understanding. THANKS!
Si je recommence l’expérience, je prendrai un plus petit van sans douche. Certaines fonctionnalités ne fonctionnaient pas (j’ai déjà envoyé photos et commentaires) mais n’a en rien gêné le séjour.
Cependant, il n’est pas juste d’écrire « no dammage » sur le contrat de loc alors que le van a des défauts intérieurs comme extérieurs.
La personne qui s’est occupé du check out a été très compréhensive . Merci!
If I do the experience again, I will take a smaller van without a shower. Some features did not work (I have already sent photos and comments) but did not hinder the stay in any way.
However, it is not fair to write “no damage” on the rental contract when the van has interior and exterior defects.
The person who took care of the check out was very understanding. THANKS!
9 days
Manchester → Manchester
Nomad
Nothing! We had the perfect trip with the perfect service!! We started our trip by meeting Elizabeth of Indie Campers. She was really knowledgeable and helpful and set us off confidently. During the trip we had a little issue with the display and the chat function on the website worked well - we had several people help us on that chat but it worked well. We then wrapped up with Elizabeth again. Again, great service from her. Thanks, Elizabeth!!
Nothing! We had the perfect trip with the perfect service!! We started our trip by meeting Elizabeth of Indie Campers. She was really knowledgeable and helpful and set us off confidently. During the trip we had a little issue with the display and the chat function on the website worked well - we had several people help us on that chat but it worked well. We then wrapped up with Elizabeth again. Again, great service from her. Thanks, Elizabeth!!
9 days
Edinburgh → Edinburgh
VW California Premium
It was absolutely perfect. I've got all the informations i need and the vehicle was exactly as expected. Great advises and explanations by the friendly scottish/french guy when picking up the van.
Thank you very much that was perfect
It was absolutely perfect. I've got all the informations i need and the vehicle was exactly as expected. Great advises and explanations by the friendly scottish/french guy when picking up the van.
Thank you very much that was perfect
6 days
Edinburgh → Edinburgh
Nomad Pop Top
It might be interesting to provide a can of adblue. Not all stations have them, especially on the islands. Great week-long stay in Scotland. The van was great and suited our needs. To do again!
Il pourrait être intéressant de fournir un bidon de adblue. Toutes les stations n’en ont pas surtout sur les îles. Super séjour d’une semaine en ecosse. Le van était top et adapté à nos attentes. À refaire !
It might be interesting to provide a can of adblue. Not all stations have them, especially on the islands. Great week-long stay in Scotland. The van was great and suited our needs. To do again!
16 days
Edinburgh → Edinburgh
Nomad
Great customer service! Second time with indiecampers Edinburgh
Ottimo servizio clienti! La seconda volta con indiecampers Edimburgh
Great customer service! Second time with indiecampers Edinburgh
17 days
Edinburgh → Edinburgh
VW California Premium
Nothing to report… Great fun! Go for it…
Nothing to report… Great fun! Go for it…
10 days
Edinburgh → Edinburgh
Nomad
A shuttle to the airport? 10 days for a family of 2 adults and 2 teenagers, everything went very well
Une navette pour aller à l'aéroport ? 10 jours pour une famille de 2 adultes et 2 ados, tout s'est très bien passé
A shuttle to the airport? 10 days for a family of 2 adults and 2 teenagers, everything went very well
12 days
Edinburgh → Edinburgh
Nomad
Excellent Venkata is excellente service
Excellent Venkata is excellente service
6 days
Edinburgh → Edinburgh
Atlas 5
Venkata is very nice Excellente trip
Venkata is very nice Excellente trip
5 days
Edinburgh → Edinburgh
Nomad Pop Top
The waiting area is very small and we weren’t sure anyone knew we were there and waiting for a while, since there’s no receptionist.
When we were helped, it was quick and informative, the person helping did a great job. Some of the screen/window cover latches were broken, so we could have full privacy in the van without rigging a temporary cover.
Very good job checking out.
The waiting area is very small and we weren’t sure anyone knew we were there and waiting for a while, since there’s no receptionist.
When we were helped, it was quick and informative, the person helping did a great job. Some of the screen/window cover latches were broken, so we could have full privacy in the van without rigging a temporary cover.
Very good job checking out.
6 days
Edinburgh → Edinburgh
Nomad
Take your time explaining check in details re van functions and deposits etc…. It was a bit rushed and communication was a little difficult. But over all pretty good. We loved our van, it suited us perfectly for the first time camping in a van. The sliding door was a pain though and there’s a handle that you can’t reach ?? But mpg was much better than I thought, and the seats were comfortable as was the bed. Heating the van didn’t take long to heat up in the morning. We loved Winnie ( the vans name)
Take your time explaining check in details re van functions and deposits etc…. It was a bit rushed and communication was a little difficult. But over all pretty good. We loved our van, it suited us perfectly for the first time camping in a van. The sliding door was a pain though and there’s a handle that you can’t reach ?? But mpg was much better than I thought, and the seats were comfortable as was the bed. Heating the van didn’t take long to heat up in the morning. We loved Winnie ( the vans name)
5 days
Edinburgh → Edinburgh
Nomad
N/a Everything very good except the orange "engine problem" light that came on and major power problem on the vehicle. I did not ask for assistance because it was the day before the return.
Surprising however for a vehicle with only 20k km.
Otherwise everything else very good.
Thank you,
Vincent
N/a Tout très bien sauf le voyant « problème moteur » orange qui s’est mis et gros problème de puissance sur le véhicule. Je n’ai pas demandé d’assistance car c’était la veille du retour.
Étonnant cependant pour un véhicule avec seulement 20k km.
Sinon tout le reste très bien.
Merci,
Vincent
N/a Everything very good except the orange "engine problem" light that came on and major power problem on the vehicle. I did not ask for assistance because it was the day before the return.
Surprising however for a vehicle with only 20k km.
Otherwise everything else very good.
Thank you,
Vincent
7 days
Edinburgh → Edinburgh
Nomad
Nothing, everything was perfect! Everything was perfect except the rain 😜
Rien, tout était parfait ! Tout était parfait sauf la pluie 😜
Nothing, everything was perfect! Everything was perfect except the rain 😜
8 days
Edinburgh → Edinburgh
Nomad
Received careful explanation from Nikhil! After about 30km the gearbox broke down. We were sent from pillar to post by phone and finally ended up at the customer service in Portugal (we rented a camper in Scotland to be clear). Fortunately Nikhil from the local team in Edinburgh arranged a replacement camper and waited in our place for the towing service (which took no less than 5 hours). Thanks to him we were able to continue our journey and had a very pleasant journey.
Zorgvuldige uitleg gekregen van Nikhil! Na ongeveer 30km begaf de versnellingsbak het. We werden telefonisch van het kastje naar de muur gestuurd en kwamen uiteindelijk uit bij de klantendienst in Portugal (we huurden een camper in Schotland voor alle duidelijkheid). Gelukkig regelde Nikhil van het plaatselijke team in Edinburgh een vervangcamper en wachtte hij in onze plaats op de takeldienst (die maar liefst 5 uur op zich liet wachten). Wij konden dankzij hem onze reis verder zetten en hadden verder een hele aangename reis.
Received careful explanation from Nikhil! After about 30km the gearbox broke down. We were sent from pillar to post by phone and finally ended up at the customer service in Portugal (we rented a camper in Scotland to be clear). Fortunately Nikhil from the local team in Edinburgh arranged a replacement camper and waited in our place for the towing service (which took no less than 5 hours). Thanks to him we were able to continue our journey and had a very pleasant journey.
7 days
Edinburgh → Edinburgh
Nomad
The service received at Indie campers was great! Everyone was very friendly and helpful!
No complaints from us :) We had a nomad van which was perfect for a family of 4!
The service received at Indie campers was great! Everyone was very friendly and helpful!
No complaints from us :) We had a nomad van which was perfect for a family of 4!
6 days
Edinburgh → Edinburgh
Nomad
Maybe a little more cleaning products and tea towels for the kitchen! Great experience, check your vehicle thoroughly and make sure you are happy with everything before you go and your trip will be pleasant! Team are always happy to help
Maybe a little more cleaning products and tea towels for the kitchen! Great experience, check your vehicle thoroughly and make sure you are happy with everything before you go and your trip will be pleasant! Team are always happy to help
6 days
Edinburgh → Edinburgh
Nomad Pop Top
It was a great holiday, the first in a Camper. We had a great time! To be repeated Ok
È stata una bella vacanza, la prima in Camper. Ci siamo trovati molto bene! Da rifare Ok
It was a great holiday, the first in a Camper. We had a great time! To be repeated Ok
10 days
Edinburgh → Edinburgh
Nomad
Nothing to improve for us. We had a perfect trip and customer experience.
Nothing to improve for us. We had a perfect trip and customer experience.
4 days
Edinburgh → Edinburgh
Nomad
Venkata is very guide in it Excellente
Venkata is very giid in it Excellente
Venkata is very guide in it Excellente
7 days
Edinburgh → Edinburgh
Nomad
Giidp Good
4 days
Edinburgh → Edinburgh
Nomad
We were satisfied with the campervan. The Indie team is very friendly.
No specific things. Vehicle works well. Driving with Ducato is really confortable. We needed to refill add blue.
We were satisfied with the campervan. The Indie team is very friendly.
No specific things. Vehicle works well. Driving with Ducato is really confortable. We needed to refill add blue.
6 days
Edinburgh → Edinburgh
VW California Premium
The team were lovely, the van was clean and a very smooth drive. Made our experience driving around Scotland a memorable one!
The team were lovely, the van was clean and a very smooth drive. Made our experience driving around Scotland a memorable one!
4 days
Edinburgh → Edinburgh
Nomad
We loved the trip! One point for improvement would be to arrange insurance for people under 25. Had a very good trip! Camper had everything we needed.
We loved the trip! One point for improvement would be to arrange insurance for people under 25. Had a very good trip! Camper had everything we needed.
6 days
Edinburgh → Edinburgh
Nomad Pop Top
there was a broken blind, the oil sensor is too sensitive, the toilet wasn't empty, but overall the campervan was great as was the customer service!
there was a broken blind, the oil sensor is too sensitive, the toilet wasn't empty, but overall the campervan was great as was the customer service!
7 days
Edinburgh → Edinburgh
Nomad
The guys at the local stand were very attentive. We had some problems with the camper but they solved them remotely. Ideal for 2, or for families.
Muy atentos los chicos del puesto local. Hemos tenido algun problema con la camper pero lo hemos resuelto a distancia. Ideal para 2, o para famílias.
The guys at the local stand were very attentive. We had some problems with the camper but they solved them remotely. Ideal for 2, or for families.
