Indie Campers Reviews in Spain

Superfijne tijd gehad met een heerlijke camper. Niets aan te merken, heel fijn dat we in het Nederlands geholpen zijn 😁. Misschien een gidsje met highlights in de omgeving. Wielblokken voir horizontaal neerzetten opcamping zou fijn zijn Superfijne tijd gehad met een heerlijke camper.

Had a great time with a wonderful camper. Nothing to complain about, very nice that we were helped in Dutch 😁. Maybe a guide with highlights in the area. Placing wheel chocks horizontally at the campsite would be nice. Had a great time with a wonderful camper.

Everything was perfect thanks We were happy with everything

The local team was friendly enough and ready to help, however it took more time than we expected to prepare all the stuff for the trip (e.g. essential kit's toilet tablets were absent). Also the interior cleaning can be better - the roof tent floor was covered with hairs and dust so a better vacuum cleaning is needed. The tent itself requires some deep washing as well because it has a lot of stains on it. The interior table has signs of being repaired and it lead to the problem with opening and closing every time. The glass cover for a sink is absent. The water filling cap had poor connectors to the tank. That's why it was lost during the trip. However we bought a new one and Indie Campers accepted the refund as for 10.06.2024. Our Marco Polo was a travel ship for 4 wanderers and to be honest it was definitely enough for us (we are close friends). It is the best option if you want to stand freely (thanks to the rooftop tent) and to fit in all parkings you stay. The size of the van feels enormous only for the first day and after getting used it is driven like a normal car. Specifically compared to the bigger campers. The media system in our van supported Apple CarPlay and Android Auto we were quite excited about it. All the car info (tanks, electricity and etc) was easily accessible. Also please be advised that sleeping on the rooftop tent and inside the van is a completely different experience. On the rooftop tent there is more space and the mattress is more comfortable however during hot days (more than 25 degrees) it can become super stuffy if you don't pay attention where the shadow will be in the morning. On the bottom bed there is a little less space for sleeping but it always better in case of temperatures and freshness (thanks to the little window). Another advice is to put the fridge to a level 3. It was enough keep all the groceries cold and allowed us to rarely use the external electricity. Be careful with the interior table. It is really fragile, better to fully check it during the checkout.

De check-in werd gedaan door een stagiaire. De uitleg was duidelijk, maar ze heeft het lastigste onderdeel nl. het display niet uitgelegd.Gelukkig heeft de vriendelijke baas dat net voor we vertrokken waren wel gedaan. Het is positief dat een stagiaire een plaats in het bedrijf krijgt, maar wij hadden meer vertrouwen in de sympathieke baas. Wij hadden een probleem bij het terug vinden van het bedrijf. Nergens op het bedrijventerrein vonden we aanwijzingen waar we heen moesten. De grote garagedeur was dicht, alleen een kleine deur stond open. Zorg dat Indie campers goed zichtbaar is door bv banners, richtingaanwijzingen ed. Tot slot is het belangrijk om belangstelling te tonen naar de reis van van de klant.

The check-in was done by an intern. The explanation was clear, but she did not explain the most difficult part, namely the display. Fortunately, the friendly boss did that just before we left. It is positive that an intern gets a place in the company, but we had more confidence in the sympathetic boss. We had a problem finding the company. Nowhere on the industrial estate did we find any indications of where to go. The large garage door was closed, only a small door was open. Make sure that Indie campers are clearly visible through banners, directions, etc. Finally, it is important to show interest in the customer's journey.

De camper had al diverse beschadigingen toen we hem ophaalde. Zowel aan de binnenkant als de buitenkant. Niet heel storend, maar het zag er niet netjes uit. Zeker aan het begin van het seizoen (de zomer), zou je verwachten dat alles nog helemaal nieuw/niet kapot is. Aan de binnenkant waren diverse rol gordijntjes en horren al een beetje beschadigd. We hebben er verder geen last van gehad. :) We hadden een bbq erbij gehuurd; het bleek dat we op veel plekken niet mochten barbecueën, vanwege de droogte. We hebben dus amper gebruikt kunnen maken van de bbq. Slechts 2x. Wellicht de volgende keer een gas bbq als optie erbij verhuren? Ook waren de fietsen niet van heel goede kwaliteit. De banden waren continue zacht, en na 2x fietsen zelfs lek. Zonde! Maar overal hebben we echt een super leuke vakantie gehad dankzij de camper. We zouden zeker nog een keertje bij jullie boeken :).

The camper already had various damage when we picked it up. Both on the inside and the outside. Not very disturbing, but it didn't look neat. Especially at the beginning of the season (summer), you would expect everything to be completely new/not broken. On the inside, several roller blinds and insect screens were already slightly damaged. We had no further problems with it. :) We rented a BBQ; It turned out that we were not allowed to barbecue in many places because of the drought. So we were barely able to use the BBQ. Only 2x. Perhaps rent out a gas BBQ as an option next time? The bicycles were also not of very good quality. The tires were constantly soft, and even punctured after cycling twice. Shame! But everywhere we had a really nice holiday thanks to the camper. We would definitely book with you again :).

The check-in was too short, and the instructions did miss important points including the water tank, tubes with different adapters as well as the navigation of the display. The camper was in a great condition and all the stuff was there, unfortunately we had to figure out quite a lot on our own in the first couple of days. All in all we were still happy about the quick start and the great standard of the van. The check-out was much more comfortable and the staff was very helpful. After a quick check of the car, we were able to leave and continue our journey. We received all the information about the deposit and the next steps. Thank you for the van and hopefully we see each other for a next trip

Mehr Camperoptionen für 5 Personen ;) und einen optionalen Shuttleservice für die Strecke Bilbao Flughafen - Bilbao Pick Up Station anbieten. Deutlich mehr Stauraum, als wir gedacht haben! Wir waren aber froh nur mit Handgepäckkoffern angereist zu sein.

More camper options for 5 people ;) and offer an optional shuttle service for the route Bilbao Airport - Bilbao Pick Up Station. Much more storage space than we thought! But we were glad we only arrived with hand luggage.

The team at Indie Campers went over & beyond our expectations to ensure that our journey was the best adventure possible. Care & safety of uppermost importance, well worth investing in Indie Campers as your choice of touring. Lifetime of happy memories xx Fabulous service, easy communication, highly recommended this wonderful experience. The van had all the facilities needed for a happy camp xx

The vehicle was super clean and perfect, the local check-in went smoothly! Negative point: we only received a 1-person duvet instead of the requested (and promised) 2 person, which was super annoying during the trip, as one person had to sleap on the leather. Not very pleasant. The check-out went smooth too. But it is hard reaching you guys, when the issue is not road-assistance related: Example 1: I forgot something in the van and I still didn't get a respons whether they found it yes or no. I filed a case and send an email to madrid@indiecampers.com. Example 2: to request a 2-person duvet (we only received one for 1 person, which did not fit the bed), you can not text nor call anyone, while for me having a decent bed and sheets on our trip is the reason why we booked this van (+ basic kit) in the first place. The amount of effort you have to is too cumbersome.

There can be a note about the type C available in the van. we prepared ourselves for regular usb and didn't benefit from CarPlay. very welcoming team, no stress of check-out...

Better Camper Charts Great experience, thanks

We ordered a portapotti which unfortunately did not operate correctly. The flush pump button was split so we had water spurting out on the floor. This needs to be checked before handing over to customers. We had no plastic glasses/tumblers so had to make do with mugs. It would have been nice to had some teaspoons. We missed advice if any at booking that no tea towel was provided. Igor @ Bilboa and Jonny @ Madrid were excellent. Thanks "Go Indie"!! Maurice & Gillian

Nothing much to improve on Staff were very helpful with explanation of campervan controls and features

Tendrían que considerar para cuando se hace el check-in y check-out que hay imponderables que hacen que haya una probabilidad alta de no poder asistir a la hora pactada (en nuestro caso nos cambiaron el vuelo, enviamos un correo pero no tuvimos respuesta) y eso nos ocasionó una experiencia no satisfactoria en el proceso , mas allá de la voluntad del personal en buscar una solución que nos permitió resolver el problema. En cuanto al vehículo cubrió todas nuestras expectativas

They should consider when checking in and out that there are unforeseen circumstances that make it highly likely that we will not be able to attend at the agreed time (in our case, they changed our flight, we sent an email but we did not receive a response) and that caused us an unsatisfactory experience in the process, beyond the willingness of the staff to find a solution that allowed us to resolve the problem. As for the vehicle, it met all our expectations.

Excelente servicio Very good service

Excellent service Very good service

The check-in was really great, we just weren't shown the bathroom tap working so when we wanted to use it later that evening there was no water coming out. It turned out the hose was twisted and was stopping the water from flowing, but if it had been caught at check-in it could have been looked at straight away, good it wasn't something that required extensive repairs and we managed to fix ourselves. It's our second time using IndieCampers and we loved it again so much. We rented the same model of van twice. The Nomad is a great great, it has everything we needed for a trip around the Basque Country. It was easy to keep, had enough room and amenities that make traveling in a van easy (stove, fridge, shower, loo). We can't wait for the next trip!

Muchas gracias por el super apoyo y en el gran equipo que teneis, la experiencia de alquilar una camper de primera gama ha sido muy buena. Mejoraria en el check in que es sumamente largo. Gracias

Thank you very much for the great support and the great team you have, the experience of renting a top-of-the-range camper has been very good. I would improve the check-in which is extremely long. Thank you

Great Staff. Helpfull and supportive Great Staff you have over herę.

Everything was perfect! Leah was so helpful and nice. Thank you! We can’t wait to book again. Everything was perfect! Leah was so helpful and nice. Thank you! We can’t wait to book again.

Al llegar para hacer el check-in, el trabajador tenia la televisión con un volumen muy alto. Casi no podia escuchar las explicaciones. Tuve que decirle que bajara el volumen y lo bajó solo un poco, seguia bastante alto. Por el resto, el trato fué muy correcto. Todo genial. Solo he hechado de menos una manguera y/o envudo para poder poner agua en el depósito.

When I arrived to check in, the employee had the TV on very loud. I could barely hear the explanations. I had to tell him to turn the volume down and he turned it down just a little, it was still quite loud. Otherwise, the service was very correct. Everything was great. The only thing I missed was a hose and/or a bag so I could put water in the tank.

3° vez que alquilamos y todo perfecto! Gracias

3rd time we rented and everything was perfect! Thank you

Todo correcto,el chico que nos atendió muy amable,un 10 para el

Everything was fine, the guy who helped us was very friendly, a 10 for him

i had some trouble during my trip with the heat sensor as it ws faulty. but the team in barcelona helped me solve it.

Vielen Dank für den angenehmen Service, vielleicht bei Personen, die das erste Mal ein Wohnmobil mieten: Einfach 5 Minuten ruhig mehr Zeit nehmen, dann wird das ein oder andere klarer ohne ein zweites Mal nachfragen zu müssen, ansonsten freundliches Personal und neue Fahrzeuge, wir haten unseren Spaß Freundliches Personal, coole Erfahrung für überschaubares Geld, ich kann Indie Campers gerne weiterempfehlen.

Thank you for the pleasant service, perhaps for people who are renting a motorhome for the first time: just take an extra 5 minutes, then one thing or another will become clearer without having to ask a second time, otherwise friendly staff and new vehicles, we had fun. Friendly staff, cool experience for a reasonable price, I can happily recommend Indie Campers.

Todo perfecto! Todo fue perfecto muchas gracias

Everything was perfect! Everything was perfect, thank you very much